Privacy Policy — Midnight Lights

Effective Date: 29th September 2025

Midnight Lights (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://hire.midnightlights.co.uk (“Site”) or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide (such as name, email, phone number, company, billing/shipping address) when you make an enquiry, hire equipment, or contact us.
Technical Information automatically collected, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
Cookies and Tracking data, which help us improve site functionality and measure performance.

2. How We Use Your Information

We use the information we collect to:

Provide our hire, design, and production services.
Respond to enquiries and customer support requests.
Process bookings, payments, and deliveries.
Improve and maintain our website.
Comply with legal obligations.

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with:

Service providers (e.g. payment processors, IT hosting, courier/shipping companies) who assist in delivering our services.
Authorities if required by law, regulation, or legal process.

All third parties are required to handle your data securely and only for the purposes specified.

4. Cookies

Our Site uses cookies to:

Enable basic functionality.
Remember user preferences.
Analyse website traffic (e.g. via Google Analytics).

You can disable cookies in your browser settings, but some parts of the Site may not work properly without them.

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described above, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing.
Request a copy of your data (data portability).
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

7. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the Internet is 100% secure.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Midnight Lights
19 – 21 Manford Industrial Estate
Manor Road
Erith
London
DA8 2AJ
Email: hire@midnightlights.co.uk
Phone: +44 (0)20 7776 9060

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”